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Thread: Rectify Worker Hanging / Patch Hang scenario

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    Rectify Worker Hanging / Patch Hang scenario

    While patches are being applied to Applications, we may encounter worker hang scenarios.
    In this case , the worker shows running or Restarted status, but the process is not really running.

    To rectify this situation ,

    To do so, required these steps to achieve
    1. Start AD controller
    2. Review worker status
    3. Take the appropriate action for each hanging worker

    A. If the worker shows failed, restart the failed job. When prompted, enter the number of the worker that failed.

    B. If the worker shows Running or Restarted status, but the process is not really running, select the following options :
    Option 4: Tell Manager that a worker has failed its job. When prompted, enter the number of the hanging worker
    Option 6: Restart a worker on the current machine. When prompted, enter the number of the worker that failed

    Note : Do not tell the manager to start a worker that has shutdown if the worker process is running. Doing so will create duplicate worker processes with the same worker ID and will cause incorrect results

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